Monday, September 12, 2005

Bypass That Customer No-Service Phone Tree...



Tired of the ridiculous IVR phone trees and other firey hoops you have to jump through to speak to a live human anymore? Me, too.

That's why I was very excited to come across this "Find-A-Human" Web page, listing the "back doors" and other secrets to quickly speak to a live human at about 60 businesses.

The tactic recommended for Cingular - to pretend like you're cancelling the service to get a live human IMMEDIATELY is one that I figured out a long time ago and have used successfully for Comcast, Chemlawn, and Chase. They all go to the same customer service operators - it's just a matter of where you are placed in queue.

Good site!

-aB

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